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Returns Policy


In Store Purchase Returns


Lees Games wants our customers to buy with confidence so we offer a 2 day games return policy if the game is not as you expected but must be returned with our price sticker still intact. We will offer a credit note or game of the same value in exchange.
If the game was bought new and sealed and is returned this way then the price paid will stand, if they game has been unsealed then the customer will receive the pre-owned price for exchange.


This does not include Blurays, DVDs or UMDs


We reserve the right to refuse to offer this service at the store managers discretion.


Hardware Returns


Faulty Consoles may be returned for a like-for-like exchange, no refunds.
New consoles come with a 12 month manufacturers guarantee, so within that time it would be returned for repair.
Pre-owned consoles must be returned with every component as when it was purchased to qualify for the like-for-like exchange


Digital Purchases


Once a digital code has been issued these are non-refundable.